Shipping policy
Shipping Policy
At Ohsaya, we work hard to get your order to you as quickly as possible. Here's everything you need to know about our shipping process.
Processing Time All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed the next business day.
Shipping Times
- Standard Shipping (US): 5–8 business days
- Expedited Shipping (US): 2–3 business days
- International Shipping: 10–20 business days (varies by destination)
Shipping Rates
- Free standard shipping on all US orders over $50
- Standard shipping rates apply for orders under $50
- International shipping rates are calculated at checkout
Order Tracking Once your order ships, you will receive a confirmation email with a tracking number. You can use this to monitor your delivery status.
Delays While we do our best to meet these timeframes, occasional delays may occur due to carrier issues, weather, or high order volumes. We appreciate your patience and will always keep you informed.
Questions? Contact us at support@ohsaya.com and we'll be happy to help.